Marketing Executive-Hospitality

Marketing Executive Vacancy-Hospitality-Nairobi

Emerge Egress Consulting is a HR Management & Training Consulting Firm established in 2017 based in Nairobi. In essence it focuses in Recruitment, Business & Marketing Strategy and Training Programs for various sectors. We partner with clients in various industries and sectors in order to meet their various needs.

Core Duties and Responsibilities
• Participate in planning and execution of marketing and sales promotional activities to promote sales and service awareness.
• Implementation of social media marketing strategies and market Digitally on all company digital platforms.
• Create a powerful marketing platform, online digital and social media space for awareness and to steer sale, improving conversion and attain key performance.
• Maintain a strong presence on all our social media accounts including Facebook, Twitter, YouTube, Instagram and LinkedIn, Tiktok, Website etc.
• Conduct regular customer visits and support.
• Maintain existing accounts, obtains orders, and establish new and potential clients.
• Coordinates sales effort with marketing, finance, technical and logistics teams.
• Prepare and submit sales activity reports: daily call reports, service reports etc.
• Implement sales and marketing strategies.
• Conduct comprehensive market research, qualifying leads and crafting persuasive proposals.
• Negotiate operating standards with long term client partners, ensuring seamless execution and productivity.
• Provide exemplary client service through timely follow-ups and tailored solutions.
• Monitors clients' changing needs and competitor activity and reports on these developments to sales and marketing management
• Conduct regular field visits to prospect and generate sales;
• Develop detailed customer profile to understand their current and future requirements.
• Prepare accurate quotations to ensure customers are informed of prices, service offerings availability in a timely manner, and close sales;
• Process sales invoices in a timely manner to facilitate a timely sales process.
• Track performance and support determination of optimum stocking levels.
• Follow up with credit customers to ensure timely payment for service purchased on credit.
• Respond to customer complaints promptly to enhance customer satisfaction and retention.
• Any other duties as assigned.

Job Specifications and Qualifications
• Diploma /Bachelor’s Degree in Business Management, Sales and Marketing, Hospitality or other relevant field.
• At least 2 years’ experience.
• In-depth knowledge of Hospitality.

Key Competencies
• Excellent sales and presentation skills.
• Strong negotiation skills.
• Proven ability to manage client experiences and foster enduring relationships.
• Excellent Business acumen and commercial awareness.
• Excellent customer service skills.
• Good communication skills.
• High Integrity skills.k