Sales Cordinator

DUTIES AND RESPONSIBILITIES

1. Sales Support:
• Assist the sales team in preparing proposals, quotations, and sales contracts.
• Track and manage sales leads and opportunities in the CRM system.
• Coordinate with the sales team to meet or exceed sales targets.

2. Order Processing:
• Receive and process customer orders accurately and in a timely manner.
• Liaise with the logistics and warehouse teams to ensure timely order delivery.
• Manage order-related documentation, including invoices and shipping details.

3. Customer Relationship Management:
• Serve as the primary point of contact for customer inquiries and complaints.
• Follow up with clients to ensure satisfaction and resolve issues.
• Build and maintain strong relationships with key clients.

4. Coordination and Communication:
• Collaborate with the marketing team to ensure promotional materials are available to the sales team.
• Schedule and coordinate sales meetings, presentations, and training sessions.
• Provide regular updates and reports on sales activities and performance.

5. Data Management:
• Maintain and update customer databases, sales records, and reports.
• Analyze sales data to identify trends, opportunities, and areas for improvement.
• Prepare sales forecasts and performance reports for management review.




Skills and Qualifications:
• Education: Bachelor's degree in Business Administration, Sales, Marketing, or a related field.
• Experience: 2+ years of experience in sales coordination, customer service, or a similar role.
• Skills:
o Excellent verbal and written communication skills.
o Proficient in Microsoft Office (Word, Excel, PowerPoint) and CRM software.
o Strong organizational and time management skills.
o Ability to multitask and work under pressure.
o Analytical mindset with attention to detail.