Business Manager

Employment Type: Fulltime
Work Type: Onsite
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Office Location: Mlolongo, Off Mombasa Road, Kenya
Reporting To: This position reports directly to the Board of Directors (BOD), providing
strategic insights and updates on business operations.
Join Hanmak Technologies - a fast-growing, innovation-driven tech company transforming
businesses across Africa. We are looking for a dynamic and strategic Business Manager to
lead operations and help scale our impact from our HQ in Mlolongo.
Key Responsibilities
a) Daily Operations Management: Oversee the day-to-day functioning of the company,
ensuring all departments operate effectively and efficiently.
b) Strategic Planning: Work closely with the board to develop, implement, and monitor
strategic goals and objectives that align with the company’s vision.
c) Team Leadership: Lead and mentor cross-functional teams, fostering a culture of
collaboration, accountability, and continuous improvement.
d) Process Improvement: Identify opportunities for process enhancements to increase
productivity, efficiency, and quality of service across the organization.
e) Product Development Oversight: Collaborate with the product development team to
ensure that software solutions meet client needs, are delivered on time, and adhere to
quality standards.
f) Project Management: Oversee project timelines, resource allocation, and deliverables
to ensure projects are completed on schedule and within budget.
g) Customer and Stakeholder Engagement: Build and maintain strong relationships with
customers, partners, and stakeholders to ensure satisfaction and foster business growth.
Act as a point of contact for key clients and stakeholders.
h) Financial Oversight: Monitor budgets, financial performance, and resource allocation
to ensure financial sustainability and profitability.
i) Performance Metrics: Establish and track key performance indicators (KPIs) to
measure organizational effectiveness and success.
j) Compliance and Risk Management: Ensure the company adheres to government and
industry regulations and standards while identifying and managing risks that could affect
operations.
k) Reporting: Prepare and present operational reports and updates to the board,
highlighting progress toward strategic goals and any potential challenges.
l) Talent Management: Handle recruitment, onboarding, and training processes directly,
ensuring that the team is equipped with the necessary skills to succeed.
m) Market Analysis: Stay up-to-date with industry trends to identify new market
opportunities and adjust strategies accordingly.

Qualifications
 Education: Bachelor’s degree in Business Administration, Management, Computer
Science, Information Technology or a related field.
 Experience: Minimum of 5 years of experience in business or operations management,
preferably within the software development or SaaS industry.
 Leadership Skills: Proven ability to lead teams effectively and manage cross
functional relationships, particularly in technology environments.
 Analytical Mindset: Strong analytical and problem-solving skills with a data-driven
approach to decision-making.
 Technical Understanding: Familiarity with software development methodologies
(e.g., Agile, Scrum) and an understanding of software engineering processes.
 Communication: Excellent verbal and written communication skills, with the ability
to engage and influence stakeholders at all levels.
 Project Management: Familiarity with project management tools and methodologies,
with a focus on delivering software projects successfully.
 Tech-Savvy: Understanding of software development processes and an ability to adapt
to new technologies.