Office Administrator and Sales Associate

Office Administrator & Sales Associate Vacancy-Mombasa

Emerge Egress Consulting is a HR Management & Training Consulting Firm established in 2017 based in Nairobi. In essence it focuses in Recruitment, Business & Marketing Strategy and Training Programs for various sectors. We partner with clients in various industries and sectors in order to meet their various needs.

Role Objective:
Our client seeks to fill this position with vibrant personnel who is able to run their office operations while undertaking the sales activities. If you are looking for a challenge this one might be for you.

Core Duties and Responsibilities
• Handle and follow up on enquiries via calls, emails and digital platforms.
• Conduct appropriate demonstrations and ensure that clients have a full understanding of our product offering.
• Welcome visitors and direct them to the appropriate department.
• Attending events, tradeshows and making presentations to clients on behalf of the firm in order to increase awareness and generate revenue.
• Generate leads and follow up on prospects.
• Qualify leads and generate quotes or proposals, invoices etc
• Onboarding new clients, preparation of client service contracts.
• Driving brand awareness across various platforms and preparation of reports on analysis, research and reach.
• Coordinating the creation and delivery of marketing materials and content.
• Brainstorm and conceptualize proposals for clients.
• Keep abreast of competitor activity and market trends.
• Promoting the company’s existing service offerings and introducing new products and services to the market.
• Researching and developing marketing opportunities and plans, understanding consumer requirements, identifying market trends, and suggesting system improvements to achieve the company’s marketing goals.
• Maintaining relationships with important clients by making regular visits, understanding their needs, and anticipating new marketing opportunities.
• Ensuring adequate communication with the customers, post-delivery service and resolving and forwarding feedback/complaints.
• Compiling of individual sales report as per the company requirements.
• Preparing weekly activity reports, petty cash , operation reports as required.
• Liaising with clients, suppliers and other stakeholders as required.
• Ensuring that the office operations and resources are at optimal at all times.
• Any other duties as assigned.

Key Competencies
• Great interpersonal skills.
• Persuasion and Negotiation skills.
• Results Oriented.
• Outstanding written and verbal communication skills.
• Exceptional organizational and time management skills.
• Strong crisis management skills
• High Integrity.

Job Specifications and Qualifications
• Diploma/Bachelor's degree in Communication, Sales & Marketing, Business Administration or a related field.
• At least 2 years’ work experience.
• Proficiency in Microsoft Office Suite