Front Office Manager (South Sudan)
South Sudan, Nairobi
Posted more than 30 days ago
- Company:
- Crystal Recruitment Ltd
- Company Description:
- Crystal Recruitment can be valuable to anyone open to entertaining a dynamic career opportunity. Our experience, our research, our industry knowledge, and our careful and consultative approach all work to ensure the best possible fit between our candidates and the companies we serve.
- Contract Type:
- Full Time
- Experience Required:
- 3 to 4 years
- Education Level:
- Bachelor's Degree
- Number of vacancies:
- 1
Job Description
Responsibilities
Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets)
Train, supervise and support office staff, including receptionists, security guards and call center agents
Schedule shifts
Ensure timely and accurate customer service
Handle complaints and specific customers’ requests
Troubleshoot emergencies
Monitor stock and order office supplies
Ensure proper mail distribution
Prepare and monitor office budget
Keep updated records of office expenses and costs
Ensure company’s policies and security requirements are met
Qualification
Proven work experience as a Front desk manager or Reception manager
Degree in front office management or related course.
Client services or management experience.
Hands on experience with office machines (e.g. fax machines and printers)
Thorough knowledge of customer service, office management and basic bookkeeping procedures
Proficiency in English (oral and written)
Solid knowledge of MS Office, particularly Excel and Word
Excellent communication and people skills
Good organizational and multitasking abilities
Problem-solving skills
Benefits
Tickets & Visa provided
Meals
Accommodation
2-year contract