Billing Clerk

Billing Clerk Vacancy

Emerge Egress Consulting is a HR Management & Training Consulting Firm established in 2017 based in Nairobi. In essence it focuses in Recruitment, Business & Marketing Strategy and Training Programs for various sectors. We partner with clients in various industries and sectors in order to meet their various needs.

Core Duties and Responsibilities
• Ability to vett and process insurance claims to in accordance with policy terms and conditions.
• Handling billing inquiries, billing process, following up made on billing and claims are dealt with promptly and efficiently.
• Be the first point of contact on appointment scheduling for doctors, specialists, and other healthcare providers.
• Booking and coordinating patient appointments, rescheduling as needed, and
• Performing clerical duties such as fax, copying documents, filing etc and efficient operations.
• Maintaining accurate and confidential patient records in compliance with healthcare regulations.
• Problem solving for various arising issues.
• Handling various forms of correspondences efficiently such as calls, emails, social media platforms.
• Welcome visitors, patients to the facility with enthusiasm and share accurate service knowledge and provide required assistance
• Updating patient information and databases effectively.
• Processing requirements for reimbursement with the relevant parties.
• Generating receipts and invoices and any other documents as needed.
• Providing general administrative & clerical support.
• Any other duties as allocated.

Job Specifications and Qualifications
• At least a Diploma in Business Administration, Communication, or related field
• At least 6 months relevant work experience.
• Proficiency in MS Office Suite & CRM tools.

Key Competencies
• Great customer service skills
• Flexibility and Adaptability skills
• Patience
• Empathetic Skills.
• Problem Solving Skills