Sales Manager

Job Title: Sales Manager
Gender: preferably female
Reporting To: Chief Commercial Officer and MD/CEO
Experience: 4+ Years Location: Nairobi Employment Type: Full-Time

Job Brief

The Sales Manager will collaborate closely with the Operations team to identify opportunities, create compelling value propositions, and effectively communicate the unique features and benefits of our cold storage facilities to potential clients. The primary goal is to ensure the cold storage facility is rented out or utilized to its full potential. The role will be responsible for managing the overall Sales of the business unit, focusing on optimizing storage facility occupancy, driving sales across the company in line with Business Objectives and enhancing the competitive advantage of the Cold Storage Facility in local and global markets.

Key Responsibilities
Sales
The Role will be responsible for growing the business from generating a pipeline of prospective customers, to developing the right solutions for these customers, negotiating and closing the sale and handing over to the Operations team for the delivery of the customers’ assignment. Specifically, the Role will:
● Identify and qualify leads and manage those through the company’s CRM (Customer Relationship Management) system
● Maintain professional relationships with leads, potentials and existing Clients, both physically and digitally.
● Liaise with the OPS team to ensure good understanding of customer and requirements.
● Advise the customer about the technical possibilities, think along and convince
● Draft quotes, write commercial proposals
● Follow up on potentials and quotes
● Negotiate terms & conditions, convince and make the sale
● Process sales won and ensure a correct transfer of the project to the Operations team
● Analyze sales lost and provide feedback to the team
● Contribute to the sales meetings, particularly giving customer feedback and recommendations on market movements and how to stay ahead of the competition
● Attend trade fairs, exhibitions, conferences and meetings
● Identify new opportunities in existing and adjacent markets.
● Develop new solutions as needed to gain market coverage to meet business objectives for growth.
● Excellent Customer Experience: Maintain and develop customer relationships through ethical sales methods to optimize service quality, business growth, and customer satisfaction.
● Market Intelligence and Business Development: Anticipate, research, and report on changes in planning, laws, procedures, tariffs, and regulations.
● Business Operations Support: Collaborate with other departments to establish and maintain effective support for the overall growth and operations of the organization.
● Business Unit Profit and Loss Management: Manage business development activities to achieve profitability and revenue targets.
Required qualifications
● Bachelor degree in a commercial field and professional qualification
● Knowledge in logistics, cold chains, FMCG and/or food supply chains; experience in technical sales or cooling infrastructure is not required but is an advantage
● Strong presentation skills to communicate messages internally & externally
● Ability to work in an independent manner as well as a MT member; critical thinker
● Passionate about sales, goal-oriented, desire to deliver results
● Excellent knowledge of MS Office
● Strong grasp of numbers: able to do cost calculations and make proposals for customer sales
● Experienced with social media
● 4+ years of experience in the sales of FMCGs or Logistics Services
● Strong written English
● Female Candidates are strongly encouraged to apply.