IT Specialist/Networking
NAIROBI, Nairobi
Posted yesterday
- Company:
- Mkulimapay Credit Limited
- Company Description:
- Provides soft loans and other forms of credit to individuals. We are focused on empowering stakeholders by providing financial solutionss.
- Contract Type:
- Full Time
- Experience Required:
- 2 years
- Education Level:
- Bachelor's Degree
- Number of vacancies:
- 1
Job Description
Diagnose and resolve problems with computers, printers, phone systems, and IT
equipment.
Assist in maintaining and updating systems, including software installations and upgrades.
Monitor and optimize system performance.
Maintain records of technical issues and create support documentation.
Ensure IT systems adhere to security policies and manage user access.
Set up, install, and maintain IT equipment.
Support software installation and troubleshooting.
Manage IT inventory and assist with supply ordering.
Respond to and resolve IT incidents promptly.
Deliver excellent customer service to call center staff.
