Front Office Representative.

Ganjoni ,Mombasa, Mombasa
Posted 2 days ago
Logo Employd Staffing Solutions Ltd
Company:
Employd Staffing Solutions Ltd
Company Description:
We are a comprehensive Human Capital Consultancy firm dedicated to helping organizations with their HR activities and work.
Contract Type:
Full Time
Experience Required:
2 years
Education Level:
Diploma
Number of vacancies:
1

Job Description

Customer Service: Greet customers, answer questions, and address concerns in a professional and helpful manner.
Appointment Scheduling: Book and manage customer appointments, either in person or over the phone.
Phone Management: Answer calls, take messages, and direct calls to the appropriate personnel.
Administrative Tasks: Maintain records, file documents, and assist with general office duties.
Payment Processing: Process customer payments and provide receipts.
Communication: Update customers on the progress of repairs and communicate with suppliers.
Office Management: Maintain a clean and organized reception area.
Parts Ordering: Order parts from suppliers.
Invoice Management: Assist with invoicing and bookkeeping tasks.
Inventory Management: Monitor and maintain inventory levels of office supplies.
Email Management: Check and manage emails, and forward them to appropriate personnel.
Data Entry: Enter customer information and other data into the garage's computer system.
Report Generation: Generate reports on customer inquiries, appointments, and other data.
Salary:
Ksh 20,000.00 Monthly